What to Do After a Commercial Truck Accident in Massachusetts

Michael Kaplan | Dec 10 2025 14:00

Commercial truck accidents can cause devastating injuries and long-term consequences. Whether you were hit by a semi-truck, box truck, delivery truck, or Amazon delivery van, knowing what steps to take after the crash can make a significant difference in protecting your health, your rights, and your financial future.

 

At The Law Offices of Michael M. Kaplan, we help Massachusetts residents navigate the complex process of recovering compensation after accidents involving all types of commercial vehicles. Here’s what you should do immediately after a collision.

1. Prioritize Safety and Call 911

 

Your first step is always safety. Move out of traffic if possible and call 911. Request medical assistance for anyone injured by calling or requesting an ambulance so your injuries are immediately documented. Truck accidents often result in serious injuries due to the size and weight of commercial vehicles, so don’t underestimate your condition — even minor pain can indicate hidden trauma.

2. Seek Medical Attention Right Away

 

Even if you feel okay, see a doctor as soon as possible. Internal injuries, concussions, and soft tissue damage may not show symptoms immediately. Medical records from the day of the accident are critical evidence in any future insurance or legal claim.

3. Document the Scene

 

If you can safely do so, take photos and videos of:

  • Vehicle damage (including the truck’s company name and license plate)

  • Drivers license of all operators
  • Copies of all registrations to each vehicle 
  • Copies of insurance cards 

  • Road conditions

  • Skid marks or debris

  • Your visible injuries

  • General scene of the accident
  • Names, numbers, and emails of any witnesses

 

4. Do Not Speak to the Trucking Company or Their Insurer

 

After an accident involving a commercial vehicle, the trucking company or delivery service (like FedEx, UPS, or Amazon) may contact you quickly. Their goal is to limit liability — not to help you. Never provide a recorded statement or accept a settlement before speaking to a lawyer. Let your lawyer coordinate any communications or statements that can be given or obtained.

5. Report the Accident to Your Insurance Company

 

Notify your insurance provider promptly, but stick to the facts. Avoid speculation about who was at fault. If you have any concerns about reporting, then you need to immediately communicate with an experienced personal injury attorney. Your attorney can handle communication with other parties to ensure your rights are protected.

6. Contact an Experienced Massachusetts Truck Accident Lawyer

 

Truck accidents are more complex than standard car accidents. They often involve multiple parties — including the driver, the trucking company, the vehicle’s owner, and even parts manufacturers (many of these parties may be located out of state). At The Law Offices of Michael M. Kaplan, we have extensive experience investigating commercial truck crashes and pursuing full compensation for:

  • Medical bills

  • Lost wages

  • Pain and suffering

  • Vehicle repairs or replacement

Our legal team understands the federal and Massachusetts state laws governing commercial truck accidents, and we fight aggressively to hold negligent parties accountable.

Common Types of Commercial Trucks Involved in Massachusetts Accidents

 

Our firm represents clients injured in accidents involving:

  • Semi-trucks (18-wheelers)

  • Box trucks

  • Moving trucks (U-Haul, Penske)

  • Delivery trucks and vans (Amazon, UPS, FedEx)

  • Utility and construction trucks

  • Pickup trucks

No matter what kind of commercial vehicle caused your accident, we’re here to help you recover.

Contact The Law Offices of Michael M. Kaplan Today

 

If you or a loved one has been injured in a commercial truck accident in Massachusetts, don’t wait to get legal help. Contact The Law Offices of Michael M. Kaplan for a free consultation. We’ll review your case, explain your rights, and help you pursue the compensation you deserve.