What to Do If You’re in an Uber, Lyft, or Taxi Crash

Being involved in an Uber, Lyft, or taxi crash can be disorienting and stressful. These incidents come with unique legal challenges because multiple parties may be involved — the rideshare driver, the rideshare company, the taxi company, and other motorists. Understanding the right steps to take can help protect your health, your rights, and any potential injury claim.

Prioritize Your Safety

Stay calm and check for injuries immediately. Assess yourself and anyone else involved. Call 911 if medical attention is needed. Once it’s safe to do so, move to a secure location to avoid further danger. Obtaining a police report can be extremely helpful when navigating insurance and liability issues.

Document the Scene

Take detailed photos of vehicle damage, visible injuries, road conditions, traffic signals, debris, or anything that may be relevant. Be sure to also take pictures of the license plates of all vehicles involved, as well as the Drivers Licenses of each operator. This documentation can be crucial when pursuing a personal injury claim involving an Uber, Lyft, or taxi accident.

Gather Essential Information

Collect names, phone numbers, insurance information, license plate numbers, and driver details from all parties involved, including the rideshare or taxi driver. If possible, obtain the rideshare driver’s app screenshots showing the trip details. Gather witness information as well.

Report the Incident to the Rideshare or Taxi Company

If you were in an Uber or Lyft, report the accident directly through the app. Both companies have built-in accident reporting tools. For taxi crashes, contact the taxi company or medallion owner. Be thorough when submitting your report to ensure accuracy and proper documentation.

Seek Medical Attention

Even if you feel fine initially, injuries such as whiplash, concussions, and internal trauma may show symptoms hours or days later. Prompt medical care helps protect your well-being and provides important records for your injury claim.

Consult a Personal Injury Lawyer

Rideshare and taxi accident cases can be legally complex due to overlapping insurance policies and questions about driver status (active ride, waiting for a fare, off-duty, etc.). A Massachusetts personal injury lawyer experienced in car accidents, Uber accidents, Lyft crashes, and commercial transportation injuries can help you understand your rights and pursue compensation for medical bills, lost wages, and pain and suffering.

You’re Not Alone — Get the Support You Need

Experiencing a rideshare or taxi crash is unsettling, but taking the right steps can help you regain control. Document the scene, seek medical care, and get knowledgeable legal guidance. Our office offers free consultations for all types of Uber accidents, Lyft accidents, taxi crashes, and Massachusetts personal injury claims.

If you’ve been injured, contact us today so we can help you protect your rights and pursue the compensation you deserve.

Call us at (508) 473-1161 or visit kaplanslaw.com to get started.